1. Data controller information: Who is responsible for processing your data?

Pursuant to the provisions of Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, as well as the General Data Protection Regulation EU 2016/679 and related legislation, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, you will find below all the relevant information on how we treat the personal data that you share with us.

At BIOCEANICS SL, we recognise the importance of protecting the privacy of our clients’ and users’ personal information. This policy details how we collect, use, disclose and protect the personal information provided by users of our services, and aims to regulate and provide information on the processing of personal data of current clients, potential clients, former clients, and third parties whose data we may process at BIOCEANICS SL as a result of the relationship we establish with our clients.

The person responsible for the processing of personal data collected through the BIOCEANICSS.L. website is BIOCEANICS SL. The company is legally authorized to process the information provided by users of the BIOCEANICS SL website.

Name of the Responsible Party: BIOCEANICS SL

• With registered office at Calle Faraday, 7 Campus de Cantoblanco, 28049 – Madrid.
• CIF B56188584 ;
• Email address: hello@bioceanics.com

For any queries, doubts or exercise of rights related to the processing of personal data on the BIOCEANICSS.L. website, you can contact the controller through the contact details indicated.

2. Information on the purpose of processing: What is the purpose of processing your data?

The information collected is used to provide logistics intermediation services, process transactions, prevent fraud, personalize our customers’ experience and comply with legal obligations.

Personal data will be obtained through information request forms or through the contracting of our products or services. We may use the information to improve our services and send marketing communications with the prior consent of customers.

The personal data collected through the BIOCEANICS SL website will be used for the following purposes:

• Based on compliance with a legal obligation applicable to BIOCEANICS, SL such as tax regulations, prevention of money laundering and terrorist financing or for other legal reasons and to comply with legal obligations and special regulations applicable to websites on the Internet.
• Provision of Logistics Intermediation Services: The data is collected for the purpose of providing logistics intermediation services.
• Customer Management: Data will be used to maintain customer relationships, including account management, communications related to logistics intermediation services and customer service.
• Fraud Prevention and Security: Data collection and processing is carried out in order to prevent and detect possible fraud, ensuring the security of transactions for the contracting of services offered through the website.
• We will also process your personal data to send you commercial communications in relation to our services, and these communications may be based on the commercial profile created in relation to your consumption habits, use of our services and browsing through our website.

The legal basis for the processing of personal data is based on the express consent of the user. In the relevant forms, a checkbox will be included for the acceptance of the privacy policy as a requirement for registration or use of the services.

The collection of personal data is carried out in accordance with legal regulations and with the express consent of users. This information is provided in order to ensure transparency regarding the use and processing of personal data collected on the BIOCEANICS SL website.

We will process identification data and information in relation to the contracted service.

The legal bases that legitimize the indicated treatments are the execution of the contract, compliance with a legal obligation, user consent and the legitimate interest of BIOCEANICS, SL

3. Third-party recipients of personal data: With whom do we share your personal data?

At BIOCEANICS SL, we may share personal data with third party recipients in order to provide and improve our services. These third parties may act as data processors. Instances where data may be shared include, but are not limited to:

• Public authorities, official bodies or supervisory bodies and competent tax authorities. BIOCEANICS SL may disclose personal data when required by the competent authority in its case.
• With third parties interested in contacting the website user to provide their services, such as carriers.
• Service Providers. In certain circumstances, we engage third-party service providers, such as payment gateways, web analytics service providers, or fraud prevention services, consultants, who may have access to personal data in the course of their activities.
• The data may be communicated, as they are necessary for the execution of the Contract.

Personal data will not be transferred to third parties, unless required by law, except in cases expressly provided for in this notice and which the user has accepted.

Users have the option to manage cookie preferences through their browser settings, allowing or rejecting the use of third-party cookies on our website.

It is important to note that access to personal data by third-party recipients is subject to the express approval and consent of the user. This information is provided to ensure transparency in the handling of personal data on the BIOCEANICS SL website.

4. International transfers

At BIOCEANICS SL, we are committed to informing you in a transparent manner about any international data transfers that may take place. In some cases, personal data may be transferred outside of countries that are part of the European Union.

These international transfers may occur in compliance with applicable data protection regulations. In particular, explicit and detailed notification will be provided regarding such transfers, ensuring compliance with applicable data protection laws is maintained.

It is important to note that these transfers may involve sending data to companies with servers located outside the European Union.

We are committed to ensuring that, regardless of international transfers, the protection and privacy of your personal data is maintained in accordance with applicable data protection standards and regulations.

The provisions of Chapter V “Transfers of personal data to third countries or international organisations” of Regulation (EU) 2016/679 must be complied with.

5. Retention period: How long do we retain your data?

At BIOCEANICS SL, we are committed to retaining the personal data provided by users only for the time necessary to fulfill the purposes for which they were collected, unless there is a legal or regulatory obligation that requires longer retention, respecting in any case, the principles of limitation of the conservation period, purpose and legitimacy of the treatment.

The retention period of personal data may vary depending on the purpose of the processing and the applicable legal obligations. For example:

• Documentation for the prevention of money laundering: User data for the purposes of preventing money laundering, when required by law, will be kept for a minimum of 10 years from the end of the contractual relationship.

• User data: Data such as user ID, IP address, telephone number, IMSI, will be kept for at least 1 year from the end of the contractual relationship.

In certain cases, information may be retained for an additional period to comply with legal obligations (labor, tax, accounting, etc.)

After the corresponding periods have elapsed or when the data is no longer necessary for the established purposes, the data will be deleted securely, in accordance with internal policies and current data protection regulations, guaranteeing their total destruction.

6. Rights of access, rectification, opposition and cancellation

BIOCEANICS SL users have the right to exercise the rights of access, rectification, deletion, limitation, portability and opposition with respect to their personal data:

• Access and Rectification: You can access your personal data and, if necessary, rectify it if it is inaccurate or incomplete.

• Deletion: In certain circumstances, you may request the deletion of your personal data.

• Limitation of Processing: You have the right to request the limitation of the processing of your data in certain situations.

• Portability: You can request the transfer of your data to another data controller in a structured and readable format.

• Opposition: You may object to the processing of your data.

To exercise any of these rights, or if you wish to obtain more information about the processing of your personal data, you can contact us by email at hello@bioceanics.com or by using the contact form on our website, attaching a photocopy of your ID or equivalent legally valid document that allows you to prove your identity and specifying the right you wish to exercise.

We are committed to addressing your requests and queries regarding your data protection rights to ensure that your personal data is respected and protected.

Any interested party may, at any time thereafter, under the terms established in the data protection regulations in force at any given time, revoke the authorization granted for the processing of personal data.

The interested party will have the right to file a complaint or claim with the Spanish Data Protection Agency ( www.agpd.es ).

In any case, the user will be responsible for the veracity of the data provided, and BIOCEANICS, SL reserves the right to exclude from the services any user who has provided false data, without prejudice to any other actions that may be taken under the law. The user is responsible for communicating any changes to the personal data provided.

7. Safety measures

That in accordance with the provisions of current regulations on the protection of personal data, BIOCEANICS, SL is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.

BIOCEANICS, SL guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated to them the appropriate information so that they can exercise them.